Terms of Service

This agreement is a legal contract between you and Suyunti VPN (the 'Service Provider') regarding downloading, installing, and using this App and the related VPN service.

By downloading, installing, or using this App, you confirm that you have read and agreed to this agreement. Without authorization, you may not copy, modify, reverse engineer, decompile, resell, or create derivative works from the App, related trademarks, text, interface, or service capabilities. The App and related intellectual property belong to the Service Provider. To maintain service quality, we may adjust features, plans, or fees and will communicate material changes within a reasonable scope. Users are responsible for protecting accounts, devices, and login credentials, and should avoid jailbreaking, rooting, or installing untrusted system components.

This Service may integrate necessary third-party services, such as Google Analytics and Firebase Crashlytics. When using related features, you are also subject to the respective terms of those partners.

Service availability depends on network stability, device condition, and carrier connection quality. If service cannot be used because of device arrears, traffic limits, poor signal, system restrictions, or regional network issues, the Service Provider is not responsible for the resulting interruption. Using this Service outside Wi-Fi or while roaming may generate carrier data charges, which are the user's responsibility.

Users are responsible for their own conduct and must ensure that use of the Service complies with applicable laws and third-party platform rules. We try to maintain route information, client versions, and service stability, but we do not guarantee that every third-party website or app will be reachable at all times. For compatibility and security, the App may release updates from time to time, and users agree to install current versions when necessary. The Service Provider reserves the right to suspend, adjust, or terminate service within a reasonable scope.

Software Non-Refund Policy

Thank you for choosing our software and services. Before purchase, please read this refund policy carefully and use available free or trial access to evaluate whether the product meets your needs.

Non-Refund Policy: Software licenses, digital product access, and delivered subscription benefits are generally treated as final sales and are not eligible for unconditional refunds.

Product Evaluation: Users are encouraged to review demos, trials, free versions, and public documentation before purchase to confirm compatibility with their device and network environment.

Customer Support: If you experience installation, login, connection, or usage problems, contact our support team and we will assist with troubleshooting.

Technical Issues: If a technical issue affects expected use, we will make reasonable efforts to resolve it or provide an alternative path. A technical issue alone does not automatically entitle the user to a refund.

Unauthorized Use: Refunds will not be provided if license keys, account benefits, or digital access rights are shared, resold, rented, or abused.

Policy Changes: We reserve the right to modify or update this refund policy. Changes take effect after publication on our website.

By purchasing and using our software, you acknowledge and agree to this non-refund policy.

If you have questions about the refund policy, contact our support team for clarification.

The terms and conditions of this agreement may be updated periodically. You are advised to follow this page for the latest version; continued use after publication means you accept the updated terms. If you have any inquiries regarding Suyunti VPN's service agreement, please email [email protected] to contact us.